SHIPPING & RETURNS POLICY
Shipping Times
Shipping times are around 1-2 weeks unless otherwise specified in the product description. All shipping times are estimates based of current orders
Want to return an item?
To return an item simply email us at contact@fuelguzzla.com.au
We will require the order number and post code of the shipping address to submit a return.
You are responsible for paying the shipping costs for the item/s you are returning.
Items that do not meet our definition of as "new condition" including and not limited to; have been worn multiple times, washed, damaged, stained or had there tags removed will not be accepted.
Ensure you are purchasing the correct product before checking out as returns due to user error or changing your mind will not be accepted.
Note:
- Premium Hoodies, Shirts and Singlets are not able to be returned as they are made on a per order basis. Full dimensions for sizing are available on the website to ensure correct sizes are provided.
- Due to Hygine Reasons Swimwear is not able to be returned
Returns of faulty items
We strive to provide the best quality products for our customers, therefore we appreciate being notified if our product isn’t up to standard. If you believe your item is faulty, please email Contact@fuelguzzla.com.au
with the following:
- Your name; and
- Order number; and
- Images of the fault for review.
If the item is deemed as having a manufacturer’s fault, you will not incur any additional costs and will be offered a replacement item or store credit. All automotive parts and camping equipment warranty cover workmanship and non wearing parts. Cosmetics are not covered due to potential exposure to environments and contains not suited for use. Items that have been missued or poorly maintained outside of there designed function will not be covered.
Store Credit
We offer store credit on returns and exchanges. Fuel Guzzla must be notified within 7 days of the order arriving. Please note that store credit will be processed on return of the item/s and does not include shipping costs